Last Updated: May 2026
- WHO WE ARE
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Gulrang Handicraft is an eCommerce brand selling traditional
Balochi handmade products including dresses, bags, jewelry,
and accessories.
Website: https://gulranghandicraft.com
App: Gulrang Handicraft (available on Google Play Store)
Contact: info@gulranghandicraft.com
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- WHAT INFORMATION WE COLLECT
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When you use the Gulrang Handicraft mobile app, we collect:
A) Information you provide directly:
• Full name
• Email address
• WhatsApp / phone number
• Delivery address (street, city, postal code, landmark)
• Order details (products ordered, quantity, payment method)
B) Information collected automatically:
• Anonymous usage data (screens visited, buttons tapped,
session duration) via Google Firebase Analytics
• App crash reports and performance data via
Firebase Crashlytics
• Device token for push notifications via
Firebase Cloud Messaging
• Anonymous authentication ID (when browsing as a guest)
C) Information we do NOT collect:
• Credit or debit card numbers (we only offer Cash on
Delivery and Bank Transfer — no card data ever passes
through our app)
• Location / GPS data
• Contacts, camera, or microphone data
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- HOW WE USE YOUR INFORMATION
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We use the information we collect to: • Process and fulfill your orders
• Send order confirmation and delivery updates
• Save your cart, wishlist, and delivery addresses
for a better shopping experience
• Send promotional notifications (you can turn these
off in your phone settings at any time)
• Identify and fix app crashes and bugs
• Improve the app based on usage patterns
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- WHO WE SHARE YOUR DATA WITH
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We share your data only with the following trusted services: • Google Firebase (Authentication, Firestore, Analytics,
Crashlytics, Cloud Messaging) — governed by Google’s
Privacy Policy: https://policies.google.com/privacy
• WooCommerce / our website backend — to create and
manage your orders
• Courier / delivery services — only your name and
address, for the purpose of delivering your order
We do NOT sell, rent, or trade your personal data
to any third party for marketing purposes.
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- DATA STORAGE AND SECURITY
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• Your account and order data is stored securely in
Google Firebase Firestore (cloud database)
• All data is transmitted over encrypted HTTPS connections
• We do not store any payment card information
• We apply reasonable security measures to protect
your data from unauthorized access
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- HOW LONG WE KEEP YOUR DATA
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• Order data is retained as long as necessary to fulfill
legal and business obligations (minimum 1 year)
• Account data is kept until you request deletion
• Anonymous analytics data is kept for up to 14 months
as per Google Analytics policy
• Crash reports are kept for 90 days
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- YOUR RIGHTS AND CHOICES
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You have the right to: • Access the personal data we hold about you
• Request correction of incorrect data
• Request deletion of your account and all associated
personal data
• Opt out of promotional push notifications at any time
via your phone’s notification settings
• Opt out of analytics tracking via your phone’s
“Limit Ad Tracking” setting
To exercise any of these rights, contact us at:
info@gulranghandicraft.com
We will respond to all data deletion requests within
30 days.
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- COOKIES (WEBSITE)
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Our website (gulranghandicraft.com) uses cookies for:
• Keeping you logged in
• Remembering your shopping cart
• Spam detection on comment forms
Our mobile app does not use browser cookies.
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- CHILDREN’S PRIVACY
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The Gulrang Handicraft app is not directed at children
under the age of 13. We do not knowingly collect personal
information from children. If you believe a child has
provided us with personal data, please contact us
immediately at info@gulranghandicraft.com and we will
delete it.
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- THIRD-PARTY LINKS
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Our app allows sharing products on Facebook, Twitter,
Pinterest, and Tumblr. When you use these links, you
are subject to those platforms’ own privacy policies.
We are not responsible for their content or practices.
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- CHANGES TO THIS POLICY
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We may update this Privacy Policy from time to time.
We will notify you of significant changes through the
app or by email. Continued use of the app after changes
are posted means you accept the updated policy. The
“Last Updated” date at the top of this page will always
reflect the most recent version.
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- CONTACT US
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If you have any questions about this Privacy Policy
or how we handle your data, please contact:
Gulrang Handicraft
Email: info@gulranghandicraft.com
Website: https://gulranghandicraft.com